Here our brightest engineers and experts share their thoughts on the most important subjects in AI, NLP, ML and more.

Generic AI often hallucinates, lacks company data, and can't integrate with CRMs—purpose-built AI provides context, actions, and real resolutions.

Discover how CoSupport AI helps companies scale customer service with dedicated AI models, near-zero hallucinations, and a phased approach from AI-assisted replies to full automation.

AI agents break the link between ticket volume and headcount, automating repetitive support to cut costs, improve response times, and scale 24/7.

One AI excels at deep reasoning, another at large-document search, and a third offers fast office-suite integration—match your support stack to the right approach.

Migrated from Assistants to Responses API—60% faster responses, 40–60% lower costs, simpler state management, and more reliable tool integration.

Watch ticket deflection, accuracy, and escalation metrics; keep knowledge bases current, run audits, and use human-in-the-loop to prevent AI support failures.