Here our brightest engineers and experts share their thoughts on the most important subjects in AI, NLP, ML and more.

Discover the key customer service trends shaping 2025 and learn how your business can adapt to AI, automation, and proactive support strategies.

Learn how startups scale support operations using Zendesk AI automation tools to handle more tickets, lower costs, and deliver faster, smarter service.

Explore the best AI tools to boost business growth. From customer support to sales, discover scalable solutions that save time and drive results.

Learn how to use chatbots for lead generation. Explore top tools, real templates, and smart strategies to capture more leads and boost conversions.

Discover why customer service automation is now at the core of AI strategy for business. Learn how agentic AI is reshaping customer support operations.

Discover how companies are using AI for customer service and whether AI will replace support agents. Learn benefits, real use cases, and key insights.