Here our brightest engineers and experts share their thoughts on the most important subjects in AI, NLP, ML and more.

Coca-Cola uses AI for localization, faster creative production, and real-time engagement, from machine translation and generative design to chatbots and smart vending.

Explore how an AI system enhances customer support by streamlining tasks and personalizing experiences, boosting efficiency for both customers and employees.

Explore how autonomous AI assistants enhance customer support efficiency while maintaining essential human interaction, exemplified by a leading airline's approach.

Explore how predictive insights in AI enhance support teams by anticipating customer needs, improving efficiency, and reducing churn.

Learn how to set up AI ticket routing in Zendesk to enhance support efficiency, reduce response times, and improve customer satisfaction.

Explore how advanced AI transforms customer support and product innovation through automation, personalization, and data-driven insights.