AI Customer Support Agent
An AI support agent that automates the resolution process for up to 90% of repetitive support tickets. No human agent involved.
AI customer support that cuts your operational costs by 30% in 30 days
CoSupport AI is an AI customer support automation for chat, email & voice – trained on your past tickets to resolve 60% of support requests by day 60. Live on your helpdesk in 3 days.
- No-cost 30-day pilot – see resolution rate first
- 1,000 free AI responses during pilot
- ISO 27001 certified, GDPR and CCPA compliant
- Handle x2 ticket volume without growing your team
Customer Outcomes
How CoSupport AI works in production
Real results from companies using customer support AI
6 min
average resolution time
ProjectFitter reduced the resolution time from 2 hours to 6 minutes.
81%
AI deflection rate
Cocoatech automates 81% of tickets, freeing the support team for complex cases.
$14K
saved/month
SupportYourApp cuts support costs without losing quality.
Products
Two layers of AI customer service and assistance, one AI for each
Your team answers the same 50 questions a thousand times this week. L1 tickets pile up. L2 and L3 agents burn out.
Explore AI Agent
AI Agent Assist
An AI copilot for your support agents that drafts replies, advises solutions, summarizes conversations, translates, and more. Agents review and send – keeps quality control with your team.
No-Risk AI Pilot
How the 30-day pilot + 60-day refund guarantee work
Most AI vendors ask you to pay upfront and hope for results. Our pilot reverses that. We're building AI that handles 60% of your tickets in 60 days. If you have repetitive tickets and want them gone, let's pilot together.
1. Connect
Days 1-4
Discovery call → Requirements confirmation → AI agent setup, training and integration.
2. Pilot
Days 5-30
No-cost. AI handles real tickets. 1,000 free AI responses.
3. Launch
Days 30-59
Service launch. AI scales autonomously. Support costs drop.
4. Guarantee
Day 60
60% AI resolution rate, or full refund.
Book My Pilot
No setup fees. No long-term contract. No-cost 30-day pilot. Full refund if AI doesn't hit 60% by day 60. Plans from $99/mo. See pricing details.
Integrations
Helpdesk automation that plugs into your support stack in minutes
CoSupport AI plugs into your helpdesk, CRM, communication channels, and knowledge sources you already use. No code.
Slack
Microsoft Teams
Notion
Confluence
Google Drive
Microsoft SharePoint
Microsoft OneDrive
Shopify
Stripe
Chat
Email
Voice
Social
Helpdesk ticketing
Live Demo
Watch CoSupport AI on a real website
A live walkthrough with real customer questions and real AI responses. See exactly what your customers would experience.
Calculate Savings
How much can you save with AI customer support?
Your team can save $168K/year on customer support costs. Reduce ticket volume by 60% in 60 days.
Project Your Cost Reduction
Number of monthly tickets
Current cost per ticket ($)
AI Resolution Rate (%)
Your annual savings
$0
Server-Based
Fixed price, unlimited AI replies.
Best for: teams that want full cost control.
$0
Response-Based
Pay per reply — flexible and scalable.
Best for: companies with variable volume.
$0
Resolution-Based
Pay only for solved tickets.
Best for: performance-focused support teams.
Industries & Use Cases
Which industries use CoSupport AI
CoSupport AI delivers AI customer service automation across SaaS, e-commerce, finance, education, and BPO. Each industry uses a different mix of customer service AI. Auto-reply, agent assist, and translation. Real numbers below.
Customer Reviews
What do CoSupport AI customers say
Chris J.Customer Success Manager
Our customers love the instant, high-quality responses. I have been impressed with CoSupport’s professional and helpful attitude towards implementation and helping us reach our goals.
Customers love fast responses; CoSupport helped achieve goals.
2.5xfaster resolution timefaster resolution time
Bogdan DzhelCEO, Softorino
Setup took one API key. In three months, resolution rates grew from 69 to 82 percent. We tested six other tools before. Nothing performed as well as CoSupport AI.
Outperformed six competitors and boosted resolution rates.
53%decrease in full ticket resolution timedecrease in resolution time
Ann KussCEO, Outstaff Your Team
This AI customer service solution was implemented in just three days, and the first month’s results were stunning — the average resolution time decreased by more than 50%. Long-term, the turnover in the team has improved as our agents were no longer bored with resolving repetitive questions. I’m glad we ran into CoSupport AI back in 2023. Recommended!
Implemented in three days, transformed support efficiency.
70%of internal support requests resolved by AIof internal support requests
Karyna NaminasCEO, Label Your Data Team
CoSupport BI became an essential part of our daily operations. Every team — from marketing to product — gets accurate insights instantly. It saves enormous time and lets us act with confidence, not assumptions.
Trusted daily for instant insights and better decisions.
24%higher CTRhigher CTR
Debbie S.Product Owner at Hour Timesheet
I would recommend the software tool to anyone who interacts with customers on the internet. It’s been a game-changer for our support representatives.
A game-changer for support teams serving online customers.
70%shorter resolution timeshorter resolution time
Matthew BrownDirector of Customer Solutions
The AI performance has been very good. It handles FAQs and many complex questions well, and the escalated tickets I’m seeing come through are ones I wouldn’t expect AI to be able to handle. CoSupport AI has exceeded my expectations.
AI manages complex inquiries beyond expected capabilities.
73%chat resolution ratechat resolution rate
Axel BarrionuevoAccount Manager
After launching CoSupport AI, we’ve automated around 7k monthly chats and emails — with AI tools like this, 80% of incoming requests are handled automatically now. This allowed us to significantly cut operational costs while maintaining high support quality. The team’s professionalism exceeded our expectations.
Automated 80% of requests while maintaining quality.
$14Ksaved monthlysaved monthly
Nataliia RomanovaCEO, Remedico
The chatbot resolves around 75% of all support tickets now. This allowed us to downscale the support team by six team members, saving thousands of dollars per month in the long run. I am also very happy with the accuracy of AI responses — I’ve checked hundreds of conversations and haven’t noticed a single mistake. Collaboration with the CoSupport AI team has been an absolute game-changer for our customer support processes.
75% resolution rate delivered major operational savings.
74%deflection rate across ticketsdeflection rate across tickets
Yaroslav BurgmanProject Manager
CoSupport AI streamlined our operations with advanced customer service AI tools, automating about 70% of support tickets and shortening resolution time from hours to minutes.
Automated 70% of support tickets, reducing resolution time.
93%faster chat resolution timefaster chat resolution time
Who it's for
Built for support teams without a costly in-house AI team
An in-house AI team costs ~$15K/month plus months to ship. AI customer service software from $99/mo, live in 3 days. You configure once. We handle retraining, updates, and infrastructure at no extra cost.
Accuracy
USPTO-patented architecture – designed to avoid AI hallucinations.
Security
ISO 27001 certified, GDPR and CCPA compliant – dedicated servers, data anonymization, encryption at rest and in transit.
Pricing
You choose how much to pay – for unlimited AI responses, per resolution, or per response. See all plans.
No need for an in-house AI team. Just pay for the result.
Guaranteed 60% AI resolution rate by day 60, or full refund.
Frequently asked questions about customer support AI
Your first 30 days are a no-cost pilot – no charge while we set up and finetune AI on your tickets. At day 30, paid service begins. If CoSupport AI does not hit 60% AI resolution rate by day 60, you get a full refund. No setup fees. No long-term contract.