Trusted By
Resolve Up to 90% of Queries Automatically
Handle frequent customer inquiries with precision, reducing manual effort.
Resolve Issues with 99% Accuracy
Rest assured AI uses trusted sources only to generate answers.
Support in
40+ Languages
Deliver seamless multilingual support, while maintaining brand consistency.
AI Integration
with Zoho Desk and SalesIQ
Seamlessly incorporate AI into your Zoho Desk and Sales IQ existing workflows.
CoSupport AI enhances Zoho Desk by automatically handling support tickets. It reads, categorizes, and updates tickets, applies relevant tags, and generates concise summaries for efficient case management. AI-driven triaging ensures that urgent issues are prioritized and routed to the appropriate team members.
No complex setup required — integrate AI into Zoho Desk in minutes and enhance your support team’s capabilities instantly.
Get started in just three simple steps:
CoSupport AI for Zoho Desk and SalesIQ isn’t just about automation — it evolves, learns, and refines responses over time to enhance accuracy and efficiency.
Advanced Language
Processing
AI understands context and nuances for precise responses.
Machine Learning
Capabilities
Learns beyond simple rules, delivering context-aware responses.
Reinforcement
Learning
AI refines responses with ongoing feedback to provide better solutions.
What Customers Say
The AI performance has been very good. It handles FAQs and many complex questions well, and the escalated tickets I'm seeing come through are ones I wouldn't expect AI to be able to handle. I’m really happy with CoSupport AI.
Matthew Brown, Director of Customer Solutions at Shelterluv
The impact of launching the CoSupport AI is tangible. We get our hands on way fewer tickets now, as many are solved by AI. The response accuracy is excellent — whenever we add a new data source, I am confident the AI won't misinterpret it.
Dragan Milić, Senior Technical Specialist at Cocoatech
Case Studies: AI Success Stories
in Customer Support
Cocoatech, a Mac software company, implemented CoSupport AI to optimize their support. With a small team of 2 agents, they needed AI to handle chats efficiently. →
A US-based online marketplace specializing in personalized home goods and gifts, handling 16,000 customer inquiries per month, integrated CoSupport AI to automate order-related inquiries. →
We implemented two AI-powered assistants — CoSupport Agent and CoSupport BI — to Softorino’s operational processes and succeeded in enhancing support, marketing, and HR teams’ performance. →
Shelterluv, a U.S.-based software company using Zendesk Suite, struggled with AI hallucinations from their previous AI provider. CoSupport AI integrated seamlessly, using Shelterluv’s own data sources to generate accurate, non-hallucinating responses. →
AI-Powered Support
Across Industries
SaaS and Technology
Provide instant responses to technical queries, allowing support teams to focus on innovation.
Ecommerce
Automate order tracking and management inquiries to improve customer satisfaction and free up agents.
Services
Enhance service efficiency with AI-driven scheduling, appointment management, and automated customer communication.
Finance and Banking
Ensure secure AI-driven support for banking inquiries, transactions, and account management.
BPO Companies
Leverage AI for Zoho Desk and SalesIQ to manage high ticket volumes while maintaining response accuracy.
Our AI ensures data protection, regulatory compliance, and enterprise-grade security:
ISO 27001 & GDPR
Compliance
Secure, Self-Hosted AI
Infrastructure
Data Anonymization
& Protection Measures
99.9% Uptime for
Uninterrupted Service
CoSupport AI’s patented architecture powers Zoho Desk, delivering exceptional speed, accuracy, and cost efficiency to redefine customer support.
Patented AI Architecture
Officially recognized by the U.S. Patent Office, ensuring highly specialized and precise responses tailored to your business needs.
Instant Response Times
Zoho AI agents generate accurate replies within milliseconds, ensuring seamless customer interactions.
Cost-Optimized AI
Transparent pricing structure reduces operational expenses, making CoSupport AI for Zoho Desk and SalesIQ a cost-effective and scalable solution.
Advanced Data Security
Proprietary data processing keeps customer information secure within Zoho, eliminating risks of unauthorized access.
Cut costs, accelerate response times, and boost efficiency with enterprise-grade AI Agent for Zoho Desk and SalesIQ.