Case Studies

Explore our case studies to see how we tackle real-world challenges. Each case study provides detailed insights into our approach and solutions.

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Achieved 60%+ Resolution Rate in Customer Support
28.03.2025
Software Development

We successfully implemented a non-hallucinating AI that used Shelterluv’s data sources to generate answers, including their public help center and Zendesk tickets. →

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From Zero to 81% Auto-Resolved Chats
10.03.2025
Software Development

After exploring different solutions, Cocoatech turned to CoSupport AI and within 2 months: automated 82% of inquiries and significantly cut resolution time from 8 hours to a few minutes. →

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How to Save $7,000 Monthly Using AI in Ecommerce Business
14.02.2025
E-commerce

Discover how CoSupport AI transformed customer support with innovative AI use cases in ecommerce, saving $7,000 monthly and improving efficiency. →

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Why Softorino Chose CoSupport AI Over Six Competitors
28.03.2025
Software Development

We implemented two AI-powered assistants — CoSupport Agent and CoSupport BI — to Softorino’s operational processes and succeeded in enhancing support, marketing, and HR teams’ performance. →