Case Studies

Explore our case studies to see how we tackle real-world challenges. Each case study provides detailed insights into our approach and solutions.

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Smarter Support: How eCatering Scaled Email Support with AI
E-commerce / Catering Equipment
eCatering

eCatering uses CoSupport AI to handle 50% of their repetitive email queries, ranging from product questions to order tracking. Integrated directly with Freshdesk, the AI Agent deflects routine tickets at scale, freeing human agents to focus on complex customer issues. →

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Big Impact, No Matter the Team Size: AI Success Story
HR Software
Hour Timesheet

CoSupport AI helped Hour Timesheet automate over 50% of incoming chats and cut resolution time by 70%, significantly boosting support efficiency. →

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AI-Powered Predictive Insights to Drive Sales & Marketing
AI/ML Services
Label Your Data

Saved hours of manual work and avoided costly missteps within 3 weeks of CoSupport BI integration. →

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Quick Setup: AI-Powered Candidate Support in 3 Days
Software Development
Outstaff Your Team

In just 3 days, CoSupport AI was fully integrated, enabling HR specialists to reduce response time by 55% with AI-generated replies. →

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CoSupport AI Cuts Responce Time from Hours to Minutes
Software Development
ProjectFitter

CoSupport AI automated 70% of ProjectFitter’s support requests across Freshdesk and Freshchat within a month. →

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From Zero to 74% Ticket Resolution in Just Two Weeks
Software Development
Remedico

Remedico reduces support costs by $9,000/month thanks to CoSupport AI within 2 weeks. →

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CoSupport AI: 80% Resolution Rate, $14K Saved Monthly
BPO
SupportYourApp

SupportYourApp saves $14,000 per month by automating 80% of internal requests through CoSupport AI. →

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Achieved 60%+ Resolution Rate in Customer Support
Software Development
Shelterluv

Shelterluv achieves a 60% resolution rate with CoSupport AI, powered by their help center and Zendesk data. →

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From Zero to 81% Auto-Resolved Chats
Software Development
Cocoatech

Cocoatech deflects 82% of Zendesk chats using CoSupport AI solutions. →

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How to Save $7,000 Monthly Using AI in Ecommerce Business
E-commerce
NDA

By auto-resolving 75% of inquiries, CoSupport AI enabled the eCommerce team to save $7,000 monthly. →

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Why Softorino Chose CoSupport AI Over Six Competitors
Software Development
Softorino

Softotino significantly boosts productivity across support, marketing, and HR teams thanks to CoSupport AI solutions. →