Zendesk AI Agents and Chatbots:
Automate Support with CoSupport AI
CoSupport AI integrates seamlessly with Zendesk, bringing AI-powered automation to customer support. It helps support teams automate the resolution process for repetitive tickets, reduce manual workload, improve response time, and deliver consistent AI-driven customer service across Zendesk Chat, Messaging and Tickets.
90% Resolution Rate
Automates routine tickets with high accuracy
80% Faster Responses
Improves response and resolution time
40+ Languages
Delivers consistent multilingual support
90% Resolution Rate
Automates routine tickets with high accuracy
80% Faster Responses
Improves response and resolution time
40+ Languages
Delivers consistent multilingual support
Why Choose CoSupport for Zendesk AI Agents
Handle tickets and chats autonomously across Zendesk Chat, Messaging, and Ticketing.
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Complete Integration with Zendesk Tools
CoSupport AI connects natively with Zendesk Chat, Messaging, Ticketing, and Guide. It’s trained on your help center articles and resolved tickets to deliver context-aware support across chat, email, tickets, and social.
Key Use Cases:
CoSupport AI for Zendesk in Practice
CoSupport AI for Zendesk deflects repetitive tickets with instant AI-generated replies and zendesk ai-powered workflow automation.
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How to Set Up
CoSupport AI Agents for Zendesk
Integrating CoSupport AI into Zendesk requires no complex setup or coding — the process takes just a few minutes.
1. Set Up Your AI Agent
Define AI’s role, tone of voice and behavior.
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2. Connect Data Sources
Link your help center, product docs and FAQs to train the AI on accurate content.
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3. Test the AI
Simulate real customer conversations, refine responses, and validate accuracy before launch.
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4. Deploy Across Channels
Go live on your preferred channels – website or in-app chat, email, or social media — users get help instantly.
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5. Analyze and Improve
Track KPIs with intuitive dashboards, measure customer satisfaction, and fine-tune AI performance with reinforcement learning.
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Real Case: CoSupport AI Agents
for Zendesk in Action
Client: SaaS platform for animal shelters that use Zendesk.
Achieved Key Results
63% chat resolution rate within 3 months.
2,000+ chats & emails handled automatically per month.
Avg. 2 min chat resolution time.
Matthew Brown, Director of Customer Solutions
“The AI performance has been very good. It handles FAQs and many complex questions well, and the escalated tickets are exactly the ones we’d expect. CoSupport AI has exceeded my expectations.”
Read the Case →
AI for Zendesk Across Industries
Zendesk AI Agents automate technical support and troubleshooting. With AI-powered workflow automation, teams resolve issues faster and focus on product innovation.
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Data Privacy and Security
Enterprise-grade security comes standard with every Zendesk AI Integration:
1 Client = 1 Dedicated Server — complete data isolation
GDPR, ISO 27001, and CCPA compliant
Data Anonymization before AI training
Flexible deployment: cloud or on-premises
Your customer data never leaves your environment. CoSupport AI runs entirely on owned infrastructure, ensuring
full compliance and transparency.
Patented Technology for Reliable
AI Automation
Powered by a U.S.-patented multi-modal message generation system, CoSupport AI
ensures factual, brand-aligned responses.
3× faster responses
compared to baseline LLMs.
Non-hallucinating AI trained
exclusively on your company data.
Limitless AI customization, including tone
of voice, escalation logic, and AI behavior.
Transparent Pricing and Predictable ROI
Choose the plan that best fits your workflow — no hidden costs, unlimited users, full transparency:
Resolution-Based
from $0.19 per resolution,
pay for solved tickets only.
Server-Based
from $99/month,
fixed fee for unlimited AI responses.
Response-Based
from $0.04 per response,
pay only for AI replies.
Try It Free for 14 Days — test CoSupport AI inside Zendesk and measure your performance improvements in real time.
Request a Demo and Start
Using Zendesk AI Now
Experience how CoSupport AI transforms Zendesk support operations.
Trusted by SaaS, eCommerce, and BPO teams worldwide.
Automated chat and email replies
Instant AI reply suggestions for agents
Multilingual 24/7 coverage