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Cut Costs and Accelerate Resolution Time With Zendesk AI Agents
CoSupport AI for Zendesk automates customer support, delivers instant responses, and reduces agent workload, enhancing efficiency while lowering operational costs.
90% Resolution Rate
Automates interactions with customers, handling routine tickets with unmatched accuracy and efficiency.
80% Faster Ticket Processing
Speeds up ticket resolution with AI-generated reply suggestions, boosting support agent's productivity and capacity.
40+ Supported Languages
Deliver seamless multilingual support with a consistent brand voice, ensuring effortless global communication.
Seamless Zendesk AI Integration: Chat, Ticketing, and Beyond
CoSupport AI integrates with Zendesk Chat, Ticketing System, and Zendesk Guide, enhancing automation and support efficiency with AI-driven intelligence.
Just one click lets CoSupport AI take control over initial interactions with customers in Zendesk Chat and Tickets.
Smart triaging and routing ensure AI collects relevant information before escalating complex issues, as well as assigns conversations to the right team members.
Browser extension allows generating ready-to-go reply suggestions for support agents right inside Zendesk tickets.
Easy Start with Zendesk AI Agents
Cut support costs and accelerate response times with a no-code AI for Zendesk, seamlessly integrating into your existing workflow.
Get started in just three simple steps:
Zendesk AI Chatbot is More than Automation
AI can automate routine tasks, but true magic happens when it thinks and learns. Unlike basic automation, CoSupport AI’s Zendesk AI chatbot evolves daily, improving accuracy and efficiency with every interaction.
Language Models
The AI’s brain, built with patented architecture for top performance.
Machine Learning
Learns beyond simple rules, delivering context-aware responses.
Reinforcement Learning
Gets smarter over time, refining responses through continuous feedback.
360° AI for Zendesk
CoSupport Customer – handles inquiries autonomously, delivering instant, accurate responses across Zendesk channels.
CoSupport Agent – assists support teams for complex issues by generating AI-powered responses, suggestions, reducing ticket resolution time.
CoSupport BI – AI-powered Business Intelligence provides data-driven insights, analyzing customer interactions.
Client’s feedback
The AI performance has been very good. It handles FAQs and many complex questions well, and the escalated tickets I'm seeing come through are ones I wouldn't expect AI to be able to handle. I’m really happy with CoSupport AI for Zendesk.
Matthew Brown, Director of Customer Solutions at Shelterluv
The impact of launching the CoSupport AI chatbot for Zendesk is tangible. We get our hands on way fewer tickets now, as many are solved by AI. The response accuracy is excellent — whenever we add a new data source, I am confident the AI won't misinterpret it.
Dragan Milić, Senior Technical Specialist at Cocoatech
It was easy to set up with our Zendesk workspace — this AI for customer service learned everything on its own with just an API key. First month — 69% resolution rate, second — 76%, third — 82%. I think the numbers speak for themselves. We couldn’t achieve even close results with the other 6 companies.
Josh Brown, CEO at Softorino
Case Studies: AI for Zendesk
Implementation
Effortless Integration with Your CRM — Zendesk and Beyond
Seamlessly connect CoSupport AI for Zendesk or any other CRM without disrupting your workflow.
Using a different CRM? Just let us know! We’ll provide a personalized demo showing how our AI solutions can integrate smoothly with your existing setup.
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AI for Zendesk Across Industries
SaaS and Technology
Handle technical support by automating product-related inquiries and offering troubleshooting advice, freeing your team to focus on innovation and product development.
Ecommerce
Automate order-related inquiries like "Where is my order?" or "How can I return an item?" with Zendesk AI bot, allowing ecommerce businesses to free up agents for more complex customer issues.
Services
Streamline appointment scheduling, FAQs, and routine requests with AI chatbot for Zendesk platform, improving response times while maintaining a personalized customer experience.
Finance and Banking
Provide secure, compliant AI-powered customer service for account inquiries, transaction issues, and payment terms with Zendesk AI agents, ensuring faster, more reliable responses.
BPO Companies
Leverage generative AI for Zendesk to handle high inquiry volumes, reduce ticket resolution times, and maintain consistent service quality at scale.
Enterprise-Grade Security for Zendesk AI Chatbots
CoSupport AI provides enterprise-level security for Zendesk AI chatbot and Zendesk AI agents, ensuring robust data protection and compliance for large-scale operations.
ISO 27001 Certified and GDPR Compliant
Your data is secured and compliant with the highest international standards.
Dedicated, Self-Hosted LLM
Full control over data, with no external access.
Anonymized Data and Prompt Injection Protection
Real-time data anonymization and advanced safeguards.
99.9% Uptime Guarantee
Continuous service availability with replicated instances.
Patented Zendesk AI Solution
CoSupport AI’s patented architecture powers Zendesk AI chatbot with unmatched speed, precision, and cost efficiency, redefining AI-driven customer support.
Patented AI Architecture
Officially recognized by the U.S. Patent Office, ensuring personalized, high-accuracy responses for your business.
Faster Response Times
Zendesk AI agents generate replies in milliseconds, handling complex conversations in under 3 seconds.
Cost-Effective
Transparent pricing reduces operational costs, making CoSupport AI for Zendesk more affordable and scalable.
Enhanced Data Security
Proprietary data is securely processed within your Zendesk AI chatbot, eliminating risks of external breaches.
Power Up Your Zendesk with CoSupport AI
Cut costs, accelerate response times, and boost efficiency with enterprise-grade Zendesk AI agents.
The interface shown is from Zendesk and is used for demonstration purposes only. We are not affiliated with or endorsed by Zendesk.
