AI Ecommerce Assistant to Double Sales and Streamline Order Management

Easily handle customer recurring requests, manage thousands of conversations in a second, automate order management with ecommerce AI tools.

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AI Ecommerce Assistant

When is the Time to Use AI
Ecommerce Assistant?

AI Solutions for Ecommerce Benefiting Your Business

Businesses that have implemented ecommerce AI solutions have experienced a 10-15% increase in ROI and a 10-20% reduction* in customer service costs! Should you use ecommerce AI tools in practice? – Yes!

*mckinsey.com
Boost Sales with Ecommerce AI Tools

Drive sales with AI-powered personalization and automation.

Deliver Personalized Customer Support with AI

Offer personalized support with AI for a better customer experience.

Streamline Support with AI-Powered Automation

Automate up to 90% of order-related inquiries with AI ecommerce tools.

Omnichannel Multilingual Support

24/7 Multilingual Support for Seamless Customer Experience.

What Can CoSupport AI Ecommerce
Assistant Do for Your Store?

CoSupport AI is an excellent choice for your ecommerce store because it empowers you to deliver exceptional customer experiences while streamlining your operations, and drive additional sales through intelligent upselling opportunities.

Testimonials

“CoSupport AI package automated 74% of our routine inquiries, significantly reducing agent workload and cutting ticket resolution time. Within the first few weeks, we saved around $7,000 monthly, delivered faster and better support, and boosted our sales by 35% thanks to quicker resolutions and an enhanced customer experience.”

– Customer Support Director, US online marketplace (NDA)

See How AI Solutions Transform
Ecommerce Support

Try our interactive demos to see how CoSupport AI can save your ecommerce business time, money, and resources while enhancing customer satisfaction.

how ai agent transform ecommerce support

AI Agent

A self-sufficient AI ecommerce assistant that handles routine inquiries independently with 99% response accuracy. It automates tasks like order management, delivering fast, human-like responses in under 3 seconds across all channels, 24/7.

how ai agent transform ecommerce support

AI Assistant

AI-powered solution designed to boost agent productivity brand’s tone. It integrates seamlessly with your CRM or help desk, reducing ticket processing time by up to 80% and ensuring replies align with your brand’s tone.

How Does CoSupport
AI Integrate Into
Ecommerce
Business?

To handle customer requests, companies use various order management systems (OMS). AI Assistants can enhance ecommerce operations by integrating with OMS and warehouse systems. With these custom integrations, AI-powered tools can track and provide real-time order status updates, modify orders, offer personalized recommendations, and relay warehouse information to both stores and customers, ensuring a seamless shopping experience.

Here is how CoSupport
AI integrates into
ecommerce business:

Configure AI Persona

AI tone of voice, response structure, behavior, etc.

Connection to your OMS

Connect to your Order Management System to have real-time access to orders.

Configure AI Policies

Internal instructions for AI, like refund policy, cancellation policy, etc.

Launch

Chat widget/integration with response channels, etc.

Maximum Security for Your Ecommerce Data

CoSupport AI ensures enterprise-grade protection for your business and customer data. With ecommerce AI solutions, you can achieve advanced security measures while maintaining efficiency and compliance.

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Data Leaks

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Dedicated Servers

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Unauthorized Access

Key Security
Features of an AI
Ecommerce Assistant

Stay secure, compliant, and ready to scale with CoSupport AI.

How AI Ecommerce
Assistant Saves
Company $7,000
Monthly

A US online marketplace specializing in personalized home goods and gifts handles approximately 16,000 customer inquiries monthly. They reached out to CoSupport AI seeking solutions to automate order management and streamline customer feedback collection. At the same time, they wanted to ensure data security throughout the process.

AI Agent

Automates responses to repetitive inquiries like delivery status and cancellations, integrated with Zendesk chat and ticketing.

AI Assistant

Provides support agents with ready-to-use reply suggestions seamlessly integrating data from Zendesk.

AI Business Intelligence

Provides actionable insights to enhance decision-making and optimize customer experience.

Key Results

$7,000

is saved monthly for every 16,000 customer interactions.

74%

of routine inquiries are automated, reducing agent workload.

4-minute

average ticket resolution time (down from 30 minutes).

Seconds

to gain valuable real-time customer feedback insights.

Transform Your Ecommerce Support

See how CoSupport AI can give your customers quick answers anytime while keeping your company’s tone, and automating your everyday processes!

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Frequently asked questions