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CoSupport AI Agent Key Results
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AI Customer Service Agent Built on Your Company's Data
Based on a unique AI agent models ensemble that includes an LLM, CoSupport AI Agent delivers answers focused on your clients’ issues. The responses are always up-to-date due to access to external databases.
The CoSupport AI Agent is trained on your own documentation, product details, and historical support tickets. By leveraging internal knowledge, it delivers accurate, brand-consistent responses while keeping sensitive information fully secure.
Unlike generic LLMs, it follows your data, tone of voice, and business rules – ensuring every interaction reflects your brand.
This approach means the agent doesn’t just answer questions – it adapts to your business context, providing responses that are precise, compliant, and aligned with your customers’ real needs.
AI Agent that Understands
Context and Your Business
CoSupport AI Agent Chat
Amelia Brooks
Tell me more about dresses and add some interesting facts about costume history.
Tell me more about the environmental standards of fabric production for your last dresses collection.
Hello. I did not receive an SMS. What is the status of my order? Request #29748549 – blue dress
2:37 PM
Eco Certificate
Technological standards
of fabric production
Request #29748549
Your Order
The order has been placed
Jan 19, 2023
The order is paid
Jan 19, 2023
The CoSupport AI Agent combines broad world knowledge with your internal data
sources. It analyzes conversations, past interactions, and product knowledge to deliver
responses that are always relevant and personalized.
Trained on your documentation, terminology, and historical tickets, the AI becomes fluent
in your products and services — ensuring accurate, brand-aligned replies that reflect your
business expertise.
From order history to account details, the AI retrieves up-to-date customer
information instantly. This allows it to answer “Who?”, “When?”, and “How much?”
on the spot – and even resolve issues proactively before they escalate.
AI Agent for Customer Service
That Integrates Everywhere
The CoSupport AI Agent delivers consistent, high-quality support across every channel your customers prefer. Seamless integration with Zendesk, Freshdesk, Intercom, Salesforce, Zoho, SalesIQ, Slack, Teams, Shopify, Stripe — and many more.
Don’t see your system listed? Get custom integrations that connect your AI seamlessly with your in-house systems, CoSupport AI can connect any system via API, including your in-house tools and backend infrastructure.
How Klarna Achieved Success with Customer Service Agent
Klarna showed how powerful automation can be: one AI customer service agent handled the workload of 700 human agents in just a month. The impact was significant:
25% fewer repeat inquiries.
Resolution time reduced from 11 minutes to under 2 minutes.
An expected $40 million increase in profit.
With the CoSupport AI Agent, similar results can be adapted to your company’s data, scale, and customer needs. Our patented architecture and efficient setup allow you to reach this level of automation with up to ten times lower costs — often within weeks.
Learn more about this case
Automating up to 90% of Routine Customer Inquiries
From requests like “Where is my order?” or “How can I update my account?”, CoSupport AI Agent handles routine inquiries, freeing your team for high-value tasks – delivering cost savings, time regained, and brand-consistent, context-aware responses.
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AI Agent with 24/7 Global Support
in 40+ Languages
Deliver AI-powered customer care anytime, anywhere, and in any language. The CoSupport AI Agent integrates with all major channels – email, chat, apps, and social – ensuring customers always get fast, consistent support. See also: AI Translator for Multilingual Customer Service.
Conversación Con Olivia Bennett
Olivia Bennett
11:34 AM
Tengo un problema para iniciar sesión en mi cuenta bancaria. ¿Cuál podría ser el problema?
CoSupport AI Agent
11:35 AM
Es posible que haya un problema técnico temporal, un problema de conectividad o un error con tus datos de inicio de sesión. Si estás seguro de que estás introduciendo el nombre de usuario y la contraseña correctos, pero el problema persiste, por favor intenta acceder a tu cuenta desde otro dispositivo o navegador
Data Security
Your data stays protected with ISO 27001 and GDPR-compliant infrastructure, anonymized training pipelines, and dedicated servers per client. No data leaks. No unauthorized access. Just secure, reliable AI performance.
Data Leaks
Dedicated Servers
Dedicated Servers
CoSupport AI Agents Triangle
The AI Agent is one of three core components of the CoSupport AI Triangle – a 360º visibility for business growth.
CoSupport AI Assistant – a patented AI assistant that generates ready-to-go reply suggestions for support agents,
CoSupport AI Business Intelligence – an internal AI copilot that transforms customer interactions into actionable insights for better decisions,
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It's possible that there's a temporary technical issue, a connectivity problem, or an error with your login details. If you are sure that you are entering correct username and ...
Thank you for reaching out. We apologise for the inconvenience. To assist you better, could you please provide us with the last four digits of the card you're trying to use?
If the issue persists in a different browser/device, please let me know so that we could assist you further. Thank you for reaching out. We apologise for the inconvenience. To assist you...
To update your plan, simply log in to your account and navigate to the "Subscription" or "Account Settings" section. There, you'll find options to upgrade or modify your current plan.