How much does AI customer support cost?
CoSupport AI gives you three ways to pay: $0.19 per resolved ticket, $99/mo flat for unlimited AI responses, or $0.04 per response. Match the model to how you run support.
Resolution-based
Pay for outcomes only.
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- Pay only for tickets AI resolves
- Unsolved tickets cost nothing
- The fee per resolution drops as volume rises
Server-based
Most popularPredictable monthly fee.
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- Unlimited AI responses
- Flat monthly fee priced to your ticket volume
- Best for high, steady volume
Response-based
Pay per AI reply.
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- Pay per AI-generated reply
- The fee per reply drops as volume rises
- Start small, scale when the numbers prove it
Every plan includes the 30-day pilot and the 60-day refund guarantee. No setup fees, no long-term contract. You only pay for the result.
How the 30-day pilot and 60-day guarantee actually work
You start free. We set up, train on your past tickets, and fine-tune on live traffic. Day 30, the paid plan starts. Day 60, the math gets checked: 60% AI resolution or a full refund of every paid day.
1. Connect
Days 1-4
Discovery call, setup, training, integration.
2. Pilot
Days 5-30
No charge. AI handles real tickets, 1,000 free responses.
3. Launch
Days 30-59
Paid service. AI scales, support costs drop.
4. Guarantee
Day 60
60% AI resolution, or a full refund.
Which pricing model is right for you?
Match the plan to your queue.
Resolution-based
AI resolves the ticket, you pay
$0.19
AI doesn't, you pay nothing.
We model all three on your real ticket data.
What's included in every plan?
Everything. Same platform, same features. You only choose how you pay.
Run the pilot
See your real cost per ticket and your resolution rate before you commit a dollar. The 30-day pilot and the 60-day guarantee apply to every plan, custom volume included.