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CEO of CoSupport AI
CEO of CoSupport AI and its visionary leader, with 10+ years of experience in building tech solutions that scale. Believes that AI is the cornerstone of the future in customer service, revolutionizing how businesses support and engage with their customers.
Master's degree, Business Administration and Management, The Johns Hopkins University.
Led the Integration Department at IIG Internet Investments Group.
Featured in many educational podcasts exploring the impact of AI on daily life, emerging tech trends, and how businesses and entrepreneurs can adapt and thrive.
Judge an AI copilot on 100 of your own tickets, not on a demo. Seven checks, a scorecard with pass marks, and the moment a ticket type should leave the copilot for an autonomous agent.
Reduce Shopify WISMO tickets by syncing order and tracking data, offering a branded order lookup, and automating routine help-desk replies.
Per-resolution saves money for low or uneven ticket volume; flat fees cap spend for steady, high-volume support.
CoSupport AI resolves tickets. Eesel replies to them. See how pricing, resolution rates, and guarantees compare before you decide.
AI replies without decision logs are black boxes. Here's how CoSupport AI 2.0 changes that.
CoSupport AI 2.0 adds multi-step reasoning, decision logs, and an Agentic API that updates orders, cancels subscriptions, and processes refunds.
CoSupport AI 2.0 replaces single-pass retrieval with multi-step reasoning, pushing AI resolution rates from 74% to 85%. See how the new architecture handles complex support tickets.
Compare Sendbird's developer messaging APIs with CoSupport AI's no-code ticket automation, deployment time, and pricing.
Compare FAQ-deflecting chatbots with helpdesk-native AI that resolves Zendesk/Freshdesk tickets and reduces agent workload.
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