Here our brightest engineers and experts share their thoughts on the most important subjects in AI, NLP, ML and more.

Explore how predictive insights in AI enhance support teams by anticipating customer needs, improving efficiency, and reducing churn.

Learn how to set up AI ticket routing in Zendesk to enhance support efficiency, reduce response times, and improve customer satisfaction.

Explore how advanced AI transforms customer support and product innovation through automation, personalization, and data-driven insights.

Learn how AI Response Accuracy Rate impacts customer support and discover methods to measure and improve AI performance for better service.

Explore the McKinsey 2025 Report on the state of AI. Discover how global industries are adopting AI, driving innovation, productivity, and economic growth.

Learn how to set up an AI support agent for your online store in minutes. Build, train, and launch a fully customized AI assistant that scales support effortlessly.