All Articles with tag AI Copilot:

AI in customer support holds immense potential, but it’s not without challenges. Learn how to avoid costly mistakes and unlock the full power of AI in your service strategy.

Want to supplement your support team with AI but not sure where to start? We’ll explain the benefits of doing so before looking at pitfalls to avoid. We’ll finish off looking at the best practices.

Many companies are exploring AI assistants to enhance their support capabilities, but is it the right choice for your organization?

Softorino chose CoSupport AI after SIX other AI companies failed due to model hallucinations. CoSupport AI increased Resolved Tickets by 30% and reduced Response Time by 45%.

Do you want to know why LLMs hallucinate? Most importantly, do you want to build an AI chatbot that provides correct answers? Then, read ahead!

Discover what AI is for customer support in our guide. Learn how artificial intelligence transforms customer service. Know more about the tools, game changers.