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AI replies without decision logs are black boxes. Here's how CoSupport AI 2.0 changes that.

Agentic AI doesn't advise. It cancels subscriptions, processes refunds, and closes tickets. No human touch needed.

CoSupport AI 2.0 replaces single-pass retrieval with multi-step reasoning, pushing AI resolution rates from 74% to 85%. See how the new architecture handles complex support tickets.

Discover how CoSupport AI helps companies scale customer service with dedicated AI models, near-zero hallucinations, and a phased approach from AI-assisted replies to full automation.

This January 2026 update introduces in-conversation FAQ creation in the Control Desk, allowing support teams to turn resolved customer questions into structured knowledge without leaving active workflows.

Explore the December CoSupport AI product update featuring redesigned Analytics, improved onboarding, in-platform KB editing, Google SSO, and smarter account management tools.