All Articles with tag AI Agent:

AI replies without decision logs are black boxes. Here's how CoSupport AI 2.0 changes that.

CoSupport AI 2.0 replaces single-pass retrieval with multi-step reasoning, pushing AI resolution rates from 74% to 85%. See how the new architecture handles complex support tickets.

Learn how AI transforms customer service economics according to Deloitte Digital’s 2026 Value Playbook. Explore automation, productivity gains, SLA compliance, and revenue impact for B2B and B2C support.

We analyzed Deloitte Digital’s 2026 Value Playbook to understand what AI-first customer service really means. Here’s what the data reveals about automation, revenue growth, and the shift toward agentic service models.

Discover how CoSupport AI helps companies scale customer service with dedicated AI models, near-zero hallucinations, and a phased approach from AI-assisted replies to full automation.

Discover the key differences between AI chatbots and AI agents in customer support. Learn how AI agents deliver higher automation rates, smarter workflows, and better resolution outcomes for modern support teams.