Here our brightest engineers and experts share their thoughts on the most important subjects in AI, NLP, ML and more.

Explore the December CoSupport AI product update featuring redesigned Analytics, improved onboarding, in-platform KB editing, Google SSO, and smarter account management tools.

Coca-Cola uses AI for localization, faster creative production, and real-time engagement across translation, generative design, chatbots, and smart vending.

Explore how an AI system enhances customer support by streamlining tasks and personalizing experiences, boosting efficiency for both customers and employees.

Discover how autonomous AI assistants improve support speed and accuracy while keeping human involvement where it matters.

Explore how predictive insights in AI enhance support teams by anticipating customer needs, improving efficiency, and reducing churn.

Learn how to set up AI ticket routing in Zendesk to enhance support efficiency, reduce response times, and improve customer satisfaction.