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AI Trends
by Alex Khoroshchak
CEO of CoSupport AI
Agentic AI doesn't advise. It cancels subscriptions, processes refunds, and closes tickets. No human touch needed.
Learn how AI transforms customer service economics according to Deloitte Digital’s 2026 Value Playbook. Explore automation, productivity gains, SLA compliance, and revenue impact for B2B and B2C support.
by Viktoriia Yadoshchuk
Content Writer
We analyzed Deloitte Digital’s 2026 Value Playbook to understand what AI-first customer service really means. Here’s what the data reveals about automation, revenue growth, and the shift toward agentic service models.
Explore the McKinsey 2025 Report on the state of AI. Discover how global industries are adopting AI, driving innovation, productivity, and economic growth.
by Haroune Bejgui
Product Development Manager
Learn how to set up an AI support agent for your online store in minutes. Build, train, and launch a fully customized AI assistant that scales support effortlessly.
Discover how AI-driven automation enhances Freshdesk support, delivering faster resolutions, reduced ticket volume, and a happier team. Discover real results with CoSupport AI.