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CTO& tech enthusiast and co-founder of CoSupport AI. The inventor of patented AI architecture, with 10+ years in machine learning and NLP. He teaches how AI agents and business intelligence transform high-volume support and sales.
The inventor of USPTO Patent for AI model architecture and Text generation technology.
Master's degree, Computer Engineering, Ternopil State University.
Multiple certifications in AI/ML and Deep Learning.
Author’s articles:
How AI speeds B2C support with autonomous handling while augmenting B2B workflows for precision, SLA compliance, and relationship protection.
AI-native platforms offer faster deployment and lower costs; Service Cloud suits enterprises needing deep CRM integration, customization, and compliance.
Discover how Zendesk AI surpasses static bots by adapting to customer intent, automating support intelligently, and driving greater efficiency across every interaction.
Learn how startups scale support operations using Zendesk AI automation tools to handle more tickets, lower costs, and deliver faster, smarter service.
Discover why customer service automation is now at the core of AI strategy for business. Learn how agentic AI is reshaping customer support operations.
AI is transforming customer service through automation, faster responses, and better experiences. Learn how to leverage AI for smarter, more efficient customer support.
CoSupport AI's new architecture offers customized, scalable solutions that provide faster, more accurate AI chatbot responses while reducing costs and improving customer support efficiency.
A U.S. patent has been granted for advanced AI message generation technology that delivers faster response times, high-precision answers, cost-effective automation, and enterprise-grade data security.
Learn how AI in customer support boosts automation, shortens resolution times, and enhances customer satisfaction with intelligent service tools.