All Articles with tag CoSupport Agent:

CoSupport AI's new architecture offers customized, scalable solutions that provide faster, more accurate AI chatbot responses while reducing costs and improving customer support efficiency.

AI in customer support holds immense potential, but it’s not without challenges. Learn how to avoid costly mistakes and unlock the full power of AI in your service strategy.

Want to incorporate AI into your business but unsure which model fits best? We’ll break down the differences between LLMs and small-to-medium models, helping you make a decision.

Do you want to know why LLMs hallucinate? Most importantly, do you want to build an AI chatbot that provides correct answers? Then, read ahead!

As AI continues to permeate various sectors, its profound impact on customer support is unmistakably demonstrated in Klarna's recent integration of OpenAI's AI assistant.

Zendesk is already a powerful tool for customer support agents. Yet, there's room to amplify its strength. Elevate it with the right integration, and watch your KPIs reflect the remarkable difference.