80views
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CEO of CoSupport AI
CoSupport AI 2.0: Agentic AI in Customer Service
CoSupport AI 2.0 adds multi-step reasoning, decision logs, and an Agentic API that updates orders, cancels subscriptions, and processes refunds.
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124views
CEO of CoSupport AI
CoSupport AI 2.0: AI Resolution Rate Jumps From 74% to 85%
CoSupport AI 2.0 replaces single-pass retrieval with multi-step reasoning, pushing AI resolution rates from 74% to 85%. See how the new architecture handles complex support tickets.
178views
CEO of CoSupport AI
Fresh Features from CoSupport AI: Translation, Control, Dashboards & More (September 2025)
Discover the September 2025 updates to CoSupport AI, from built-in translation to advanced automation and centralized dashboards for smarter support.
9views
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Content Writer
Why Speed Matters: Solving Customer Service Challenges with CoSupport AI
Discover how CoSupport AI solves customer service challenges with speed, efficiency, and automation, meeting customer expectations effortlessly.
48views
CTO
CoSupport AI's New Architecture for Fast and Accurate AI Chatbot Responses
CoSupport AI's new architecture offers customized, scalable solutions that provide faster, more accurate AI chatbot responses while reducing costs and improving customer support efficiency.
437views
CEO of CoSupport AI
How to Avoid Pitfalls With AI Implementation in Your Customer Support
AI in customer support holds immense potential, but it’s not without challenges. Learn how to avoid costly mistakes and unlock the full power of AI in your service strategy.
180views
Head of CoMarketing
How Business Leaders Can Implement AI Successfully
Planning to use AI in your business, but not sure which model fits? Compare LLMs and smaller AI models to choose the right solution for your company.
27views
CoCreator
How to Make Your AI Chatbot Understand Customers and Deliver Solutions
Discover why large language models (LLMs) hallucinate and how to create an AI chatbot that consistently delivers accurate, reliable answers. Learn expert strategies to improve AI performance and user trust.
12views
Head of CoMarketing
How Klarna’s AI Cut Costs by $40M Handling 2.3M Customer Chats
Klarna’s use of OpenAI’s AI assistant demonstrates how AI-powered customer support is driving automation, reducing costs, and redefining modern service models.