All Articles with tag Knowledge Base:

Learn how CoSupport AI’s Control Desk helps manage AI agents, track performance, test replies, and control helpdesk integrations. A complete guide to smarter support operations.

Learn how to set up and organize a powerful AI knowledge base in CoSupport AI. Sync data from websites, upload files, integrate help centers, and ensure reliable answers.

Launching your first AI customer support agent? CoSupport AI makes it fast, easy, and accurate. In this video walkthrough, see how to create your AI persona, connect your knowledge base, test responses, and go live with your help desk — all in minutes, no engineering required.

A reliable automated Zendesk AI workflow setup allows your team to handle high-frequency FAQs without agent intervention.

Learn how to prepare your AI help center: organize assets, improve content access, and support seamless integration with AI support agents.

Generative AI revolutionizes sales by boosting lead generation, enabling personalized customer interactions, and increasing revenue potential.

Exceptional customer service possesses the remarkable capability to strengthen customer loyalty while concurrently enhancing your brand's reputation.