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AI Copilot

All Articles with tag AI Copilot:

Building an LLM-Powered AI Copilot for Customer Support
38
December 15, 2023

by Yevhenii Nesterenko

Head of CoMarketing

Building an LLM-Powered AI Copilot for Customer Support

Customer support automation powered by generative AI is reshaping modern service teams. An AI copilot for customer support helps agents resolve tickets faster, improve accuracy, and deliver personalized responses at scale.

LLM
AI Copilot
ChatGPT
CustomerSupport

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About Us

CoSupport AI is an AI customer service platform that resolves repetitive support tickets autonomously and drafts replies for human agents. It learns from each company’s resolved tickets and help center, and runs on a USPTO-patented generative architecture (US11823031B1) built to prevent hallucinations and keep answers deterministic.

It supports 60+ languages and runs inside Zendesk, Freshdesk, Zoho, Intercom and other helpdesks, or as a standalone widget. Founded in 2020 and trusted by 300+ brands, including Shelterluv, iubenda, Nordic Knots, and Cocoatech. See all case studies.

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CoSupport AI - AI support agents that don’t hallucinate, live in 10 mins | Product Hunt

CoSupport AI is a SupportYourApp company.
CoSupport AI® is a registered trademark in the US and other countries. All rights reserved. Unauthorized use is strictly prohibited. Contact us: [email protected]

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