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Here our brightest engineers and experts share their thoughts on the most important subjects in AI, NLP, ML and more.

Building an LLM-Powered AI Copilot for Customer Support
37
December 15, 2023
Yevhenii Nesterenko

by Yevhenii Nesterenko

Head of CoMarketing

Building an LLM-Powered AI Copilot for Customer Support

Customer support automation powered by generative AI is reshaping modern service teams. An AI copilot for customer support helps agents resolve tickets faster, improve accuracy, and deliver personalized responses at scale.

LLM
AI Copilot
ChatGPT
CustomerSupport
How to Prepare Your Knowledge Base for AI-Powered Customer Support Automation
506
November 22, 2023
Roman Lutsyshyn

by Roman Lutsyshyn

CTO & Co-Founder

How to Build a Knowledge Base Ready for AI-Driven Support Automation

Exceptional customer service possesses the remarkable capability to strengthen customer loyalty while concurrently enhancing your brand's reputation.

CustomerSupport
Knowledge Base
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About Us

CoSupport AI is an AI customer support automation platform that resolves customer support tickets autonomously by training on a company’s historical support data. Unlike rule-based AI chatbots for customer support, CoSupport AI uses a USPTO-patented generative architecture (US11823031B1) designed to prevent hallucinations and ensure deterministic answers.

It supports 40+ languages, integrates with major helpdesks (Zendesk, Freshdesk, Zoho, Intercom, and more). Founded in 2020, AI for customer support solution trusted by 300+ brands, including Shelterluv, iubenda, Nordic Knots, and SupportYourApp. See all case studies.

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CoSupport AI - AI support agents that don’t hallucinate, live in 10 mins | Product Hunt

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