Label Your Data is a leading partner in the AI and machine learning industry, providing expert data annotation services and tools that drive model accuracy and performance. The company helps AI teams across tech, healthcare, finance, and autonomous systems label high-volume datasets efficiently and securely. With a custom-built annotation platform and skilled human annotators, Label Your Data enables startups and enterprise clients to scale their AI initiatives faster without compromising on data quality or privacy.
Country:
USA
Industry:
AI/ML Services
Integration time:
3 weeks
Label Your Data, a company specializing in data services, implemented CoSupport Business Intelligence (CoBI) to enhance internal operations. By connecting CoBI to their CRM and communication tools, the team gained instant access to actionable insights — no manual reports or SQL queries needed.
Using prospect and client data from the CRM, CoBI helped spot high-potential leads, predict future closed deals, and deliver custom reports on demand.
Impact: AI accurately identified high-value leads and forecasted the workload, enabling the team to prioritize and act more efficiently.
Notable Result: in 2024, CoBI forecasted a 15% rise in closed deals for Q3 and flagged a team capacity gap, prompting the proactive hiring of two new specialists to keep workflows on track. Based on CoBI’s insight, the team hired two new specialists and had enough time to onboard them effectively. Eventually, the number of closed deals increased by 17%, and the team was fully prepared to launch projects on time.
Time Saved: insights and custom reports are generated in seconds now (previously hours of SQL work).
Support Business Development with Predictive Insights
Use CoBI to analyze lead pipeline data, predict closed deals, and identify high-value opportunities, enabling accurate budget planning and smart team scaling.
Optimize Marketing Campaigns with AI-Powered Insights
Use CoBI to analyze the CRM data, customer feedback, and outreach performance. From email sequences to call outcomes. Generate personalized content ideas based on real customer input.
Align Product Development with Customer Needs
Leverage CoBI to analyze feedback from the CRM and conversations to uncover the most requested features and service gaps. Compare the company’s offerings against competitors and get data-driven insights to refine the service roadmap.
We started by training a custom AI model tailored to the client’s needs. The model was designed to handle specific tasks such as generating reports, retrieving data, and making predictions. Once trained, it was connected to multiple internal systems — including the client’s CRM, task management platforms (Asana, Jira), and outreach tools (Apollo) — to access the necessary data for real-time operation.
With CoBI, Label Your Data transformed internal operations, enabling every department to act faster, plan smarter, and stay aligned with customer needs, proving that true business intelligence isn’t just about data access, but how you use it.
Achieved Key Results
12 new deals closed in 2024, directly influenced by two CoBI-recommended feature developments.
100% readiness for the workload increase in Q3, 2024, driven by CoBI’s early prediction and the timely onboarding of two new team members.
A 24% uplift in click-through rate and a 12% boost in conversions — powered by AI-personalized outreach across marketing campaigns.
CoBI Result Analysis
Our decision-making processes have been transformed with CoSupport BI. It provides our team members with easy access to data insights directly through Slack, helping managers make informed decisions faster. You must try it.
Karyna Naminass
CEO, Label Your Data
If you’re looking to optimize internal business procedures, CoSupport AI offers a proven, efficient, and scalable solution. Based on our success with Label Your Data, we recommend the following steps to achieve seamless AI implementation for business operations:
Collect the Right Data
Gather structured input from every customer touchpoint: support tickets, chat logs, CRM, and feedback forms.
Ensure High-Quality Data
Maintain clean, standardized, and consistently formatted records to enable accurate analysis and AI-driven predictions.
Use AI for Insights
Leverage CoSupport BI to analyze trends, segment customer behavior, and generate actionable recommendations for better resource allocation and faster decision-making.
More Case Studies