AI Copilot for Customer Support Built on Your Company Data

A transformative leap in customer support solutions: faster, more precise, cost-efficient, and secure responses unlike those of general-purpose language models.

See all AI Copilot Opportunities

Get an internal AI copilot that delivers game-changing insights to key areas of your organization

Let's see how CoSupport™ AI copilot works for different departments.

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  • Count all customers issues in Q2 2023 regarding Audio Issues during LiveStream

  • During Q2 2023, there were a total of 749 customer issues related to audio issues during livestreams.

  • Name 3 most popular Audio Issues in Q2 2023

  • Audio delay/synchronization issues.
    Audio cutting out randomly or after a certain duration.
    Audio quality issues, pops, or poor sound quality.

  • Identify key opportunities for innovation based on user feedback this month. Highlight top 3, without details

  • Based on user feedback, here are top 3 opportunities for innovation

    1. Enhanced User Interface (UI) and User Experience (UX).

    2. Integration with Third-Party Platforms.

    3. Advanced Automation and AI-driven features.

  • More about Advanced Automation and AI-driven features

  • Leverage AI capabilities to automate repetitive tasks and assist users in optimizing their live streams and recordings. Try to use automated camera switching, real-time analytics and insights, automated captioning, and video editing assistance.

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Get an internal AI copilot that delivers game-changing insights to key areas of your organization

Let's see how CoSupport™ AI copilot works for different departments.

Choose your role →

Magic of Generative AI for Your Business 360°

Your business holds untapped data: customer support emails, chats, product FAQs, blog posts, internal documentation, and more. CoSupport™ AI copilot transforms your data into an endless source of product and business intelligence.

Our AI solution for customer support and an internal AI copilot empower organizations with contextual information powered by Natural Language Processing technology.

CoSupport AI enhances customer support and empowers businesses with data-driven insights
Customers ask the sa-a-a-ame questions and it’s hard to automate with bots?

Real AI for customer service automation

CoSupport™ AI for customer service can be 100% self-sufficient & respond to customers all on its own.

S-l-o-o-o-w support reaction to requests?

Boost Customer Support Productivity with AI agent assistant

CoSupport™ AI agent assistant generates personalized response suggestions that optimize and reduce the ticket processing time by 30 to 80%.

Can’t find perfect Dashboard..? Are you buried with reports?

Magical Limitless Business Intelligence

CoSupport™ AI copilot solution processes everything your business generates and turns it into an always-online Business Intelligence.

AI for Customer Support & BI 360°

CoSupport™ AI has the power to redefine the way businesses act. From HR to finance, customer experience, sales & marketing, analytics, and your business operations. With an internal AI copilot, employees could simply ask a question or highlight the problem and receive intelligent answers from the data across your company infrastructure.

cosupport™

cosupport™ customer

Self-sufficient AI for customer service that delivers highly accurate responses to your customers all on its own. CoSupport™ Customer saves thousands of man-hours by handling up to 100% of customers’ requests with its comprehensive AI customer care.

cosupport™ agent

AI agent assistant is designed to boost productivity of your human support staff. CoSupport™ Agent optimizes and reduces ticket processing time by providing reply suggestions, based on context from the entire conversation thread.

cosupport™ bi

Innovative AI assistant for internal use within your organization that offers insights based on context relevant to your products and customers. To achieve this, we connect to your company’s data sources and it gains real live knowledge.

The Power of GenAI Copilots for Customer Support and Internal Productivity

The use of generative AI copilots has the potential to amplify customer satisfaction, enhance employees’ decision-making processes, and elevate the productivity of Customer Service teams.

Nowadays companies can have their own internal AI assistant that studies your products and customers which then turns this knowledge into invaluable business insights in a way no human can.

Around 60% of businesses integrate generative AI into their work environments.
Can automate work activities that absorb 60% to 70% of employees’ time today.
Generative AI copilots have the potential to generate $2.6 trillion to $4.4 trillion in value across all industries.

What benefits does each CoSupportTM AI copilot brings?

cosupport™ customer

Designed for Customer Self Service

With CoSupport™ Customer your human agents can focus on complex issues. Our AI customer support software works seamlessly with your human support staff and manages up to 70% of typical questions across multiple channels.

cosupport™ agent

AI Agent Assistant Designed for Customer Support Teams

Now you can process requests faster and easier. With CoSupport™ Agent, your support team can process tickets 30-80% faster. You receive the customer’s email and an AI agent assistant generates unique reply suggestions based on actual context.

cosupport™ bi

Internal AI Copilot Designed for Decision Makers, Analysts, and Creative Teams

Your own, personal AI assistant for internal use in your organization that is available 24/7. It’s got all the insights into your business processes and delivers the necessary information based on communication with your customers.

Customers ask the sa-a-a-ame questions and it’s hard to automate with bots?

Real AI for customer service automation

CoSupport™ AI for customer service can be 100% self-sufficient & respond to customers all on its own.

S-l-o-o-o-w support reaction to requests?

Boost Customer Support Productivity with AI agent assistant

CoSupport™ AI agent assistant generates personalized response suggestions that optimize and reduce the ticket processing time by 30 to 80%.

Can’t find the perfect Dashboard..? Are you buried with reports?

Magical Limitless Business Intelligence

CoSupport™ AI copilot solution processes everything your business generates and turns it into an always-online Business Intelligence.

AI for Customer Support & BI 360°

CoSupport™ AI has the power to redefine the way businesses act. From HR to finance, customer experience, sales & marketing, analytics, and your business operations. With an internal AI copilot, employees could simply ask a question or highlight the problem and receive intelligent answers from the data across your company infrastructure.

cosupport™

cosupport™ customer

100% AI handling of up to 70% of inbound chat and email communication.

cosupport™ agent

Boost customer support productivity with instant AI generated responses.

cosupport™ bi

AI Business Analyst that knows everything ever written about your product.

cosupport™
customer

Self-sufficient AI for customer service that delivers highly accurate responses to your customers all on its own. CoSupport™ Customer saves thousands of man-hours by handling up to 100% of customers’ requests with its comprehensive AI customer care.

cosupport™
agent

AI agent assistant is designed to boost productivity of your human support staff. CoSupport™ Agent optimizes and reduces ticket processing time by providing reply suggestions, based on context from the entire conversation thread.

cosupport™
bi

Innovative AI assistant for internal use within your organization that offers insights based on context relevant to your products and customers. To achieve this, we connect to your company’s data sources and it gains real live knowledge.

The Power of GenAI Copilots for Customer Support and Internal Productivity

The use of generative AI copilots has the potential to amplify customer satisfaction, enhance employees’ decision-making processes, and elevate the productivity of Customer Service teams.

Nowadays companies can have their own internal AI assistant that studies your products and customers which then turns this knowledge into invaluable business insights in a way no human can.

Around 60% of businesses integrate generative AI into their work environments.
Can automate work activities that absorb 60% to 70% of employees’ time today.
Generative AI copilots have the potential to generate $2.6 trillion to $4.4 trillion in value across all industries.

What benefits does each CoSupport™ AI component brings?

cosupport™
customer

Designed for Customer Self Service

With CoSupport™ Customer your human agents can focus on complex issues. Our AI customer support software works seamlessly with your human support staff and manages up to 70% of typical questions across multiple channels.

cosupport™
agent

AI Agent Assistant Designed
to Support Agent Teams

Now you can process requests faster and easier. With CoSupport™ Agent, your support team can process tickets 30-80% faster. You receive the customer’s email and an AI agent assistant generates unique reply suggestions based on actual context.

innovative solution

cosupport™
bi

Designed for Decision Makers, Analysts, Creative Teams
Designed for Decision Makers,
Analysts, and Creative Teams

Your own, personal AI assistant for internal use in your organization that is available 24/7. It’s got all the insights into your business processes and delivers the necessary information based on communication with your customers.

CoSupport™ AI uses context from your actual data for all of your business needs.

Be the first to transform customer support into a magical hub of Business Intelligence and ideas without the need for additional staff.

Get started with your own AI copilot in four easy steps

1. Request

Request Demo & Quote today. We will receive your request within minutes and get back to you.

Takes only 2 min.

1. Request

Takes only 2 min.

Request Demo & Quote today. We will receive your request within minutes and get back to you.

2. Integration

Our team will take a look at your data, structure it, train AI models on it, and connect to your communication channels.

Takes 2-4 weeks (approx)

2. Integration

Takes 2-4 weeks (approx)

Our team will take a look at your data, structure it, train AI models on it, and connect to your communication channels.

3. Testing

Together with you we test it on your actual workflow and fine-tune it for perfect results.

Takes 1-2 weeks (approx)

3. Testing

Takes 1-2 weeks (approx)

Together with you we test it on your actual workflow and fine-tune it for perfect results.

4. Launch

When you are satisfied with the test results: we launch it live across your whole business. Take a snap of a finger!

Takes a snap of fingers!

4. Launch

Takes a snap of fingers!

When you are satisfied with the test results: we launch it live across your whole business. Take a snap of a finger!

CoSupport™ BI is an internal AI copilot that integrates with your business messenger of choice

CoSupport™ BI is an internal AI copilot that integrates with your business messenger of choice

cosupport™ bi
cosupport™ customer
cosupport™ agent

ClickUp

Zoho Desk

Rocket Chat

Gorgias

Slack

Help Scout*

Discord

Zendesk

Microsoft Teams

Freshdesk

Mattermost*

Intercom

* and other CRM systems.

An AI Business Analyst for informed decision-making and business insights
A self-sufficient AI tool that provides accurate responses to customers
An AI assistant designed to enhance human agent productivity

Enterprise-grade integration

Security, customization, and flexibility are cornerstones for big companies. At CoSupport™ we value Data Privacy & Security and offer special features tailored to enterprise clients. Each client will have their own, dedicated team for a custom CoSupport™ engine installation and 24/7 support.

ISO Certified & GDPR compliant

Our locations are ISO 27001:2013 certified which ensures the security of your customer's data.

24/7/365 Support

Each Enterprise Client onboarding comes with full round-the-clock support to ensure your business operations are uninterrupted.

Dedicated self-hosted LLM

Enterprise clients may have dedicated LLM hosted on off or on-site servers for an unprecedented level of security. Unlike other AI customer service companies, we ensure that no data goes outside of your company's AI model.

99.9 Uptime

Dedicated and replicated instances allow us to guarantee continuous accessibility of service and eliminate the risk of failure.

Fortune 500 companies worldwide that already use AI for customer support and Business Intelligence:

CoSupport AI Achieved the Patent for Its Customer Support Solutions That Innovate Business Operations

CoSupport™ AI's Patented AI Message Generation Technology delivers swift, precise, and cost-effective solutions, ensuring top-notch data security. Our patented, specialized AI architecture is specifically designed for customer support, offering unparalleled efficiency and accuracy in response times.

This innovation has been officially recognized by the United States Patent and Trademark Office as a transformative leap forward, offering unparalleled advantages for customer support operations.

DATA SECURITY

CoSupport™ Agent uses client-specific proprietary data and avoids external databases, greatly reducing data vulnerability compared to LLMs like GPT-3.5.

Trained on anonymized data, it minimizes the risk of personal data leaks.

A QUICK RESPONSE TIME

CoSupport™ Agent, featuring patented AI architecture, responds to individual queries in milliseconds, compared to ChatGPT's 2-3 seconds.

In message threads, it replies within 5 seconds, significantly faster than ChatGPT's response time of over 15 seconds.

COST-EFFECTIVENESS

Less resource-intensive models offer greater cost-effectiveness compared to larger LLMs, leading to lower operational costs.

Its pricing is straightforward and transparent, featuring a one-time fee for a ready-to-use AI product, in contrast to the complex pricing structures of larger AI platforms like OpenAI.

HIGH PRECISION

By training on specialized datasets tailored to specific company products and services, enabling deeper conversation context understanding and accurate responses, unlike broader LLMs.

DATA SECURITY

CoSupport™ Agent uses client-specific proprietary data and avoids external databases, greatly reducing data vulnerability compared to LLMs like GPT-3.5.

Trained on anonymized data, it minimizes the risk of personal data leaks.

A QUICK RESPONSE TIME

CoSupport™ Agent, featuring patented AI architecture, responds to individual queries in milliseconds, compared to ChatGPT's 2-3 seconds.

In message threads, it replies within 5 seconds, significantly faster than ChatGPT's response time of over 15 seconds.

COST-EFFECTIVENESS

Less resource-intensive models offer greater cost-effectiveness compared to larger LLMs, leading to lower operational costs.

Its pricing is straightforward and transparent, featuring a one-time fee for a ready-to-use AI product, in contrast to the complex pricing structures of larger AI platforms like OpenAI.

HIGH PRECISION

By training on specialized datasets tailored to specific company products and services, enabling deeper conversation context understanding and accurate responses, unlike broader LLMs.

SuperCharge your Business with CoSupport™ AI Assist 360°:

Customer Support + Customer Service + Business Intelligence

Enterprise-grade security of data

Write a landing page copy for #1 requested feature

Suggest TOP 3 product features based on requests

Write a report for Customer Support Performance, past 30d

Write a landing page copy for #1 requested feature

Suggest TOP 3 product features based on requests

Write a report for Customer Support Performance, past 30d